Certifications

Planogram and Merchandising
Planogram and Merchandising

This e-learning course, Planogram and Merchandising Tips, teaches best practices for product placement and merchandising in Signifi machines. Learn how to implement planograms, troubleshoot common issues, and enhance the customer experience.

Through step-by-step instructions, video tutorials, and practical tips, this course equips onsite technicians and support teams with the skills to ensure smooth vending operations.

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Support and Ticket Management Overview
Support and Ticket Management Overview

Whether you are part of the Signifi Support team or one of our clients, this eLearning course provides valuable insight into how support tickets are managed and how communication is handled throughout the resolution process.


You’ll gain a clear understanding of the tools we use, the key steps in our workflow, and how we work together to provide timely, effective, and customer-focused support.


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Code of Conduct for Signifi Technicians
Code of Conduct for Signifi Technicians

This training course equips technicians working with Signifi with the essential knowledge and skills to provide exceptional service while maintaining professionalism and adhering to company standards. 

By completing this training, technicians will be fully prepared to uphold Signifi’s reputation through their professionalism, attention to detail, and high-quality service delivery. The certification ensures alignment with company standards and enhances confidence in their role.

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Customer-centric Interaction Training
Customer-centric Interaction Training

This training course teaches you how to put customers first and communicate effectively to provide great service. You'll learn essential skills like active listening, problem-solving, and handling challenging situations professionally.

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Device Maintenance and Component Replacement
Device Maintenance and Component Replacement

This training is designed to equip you with the practical skills needed to maintain, troubleshoot, and replace components in Signifi Gen 4 lockers and Spark series. Whether you’re new to our devices or looking to learn more about these devices, this course is built for you.

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